Frequently Asked Questions
Everything you need to know about your WOUF shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.
Are your products sustainably made?
Yes, we are committed to conscious fashion. Many of our collections use recycled polyester and organic cotton to minimize our environmental footprint.
How can I track my package?
Once your order has shipped, you will receive an email with a tracking link. You can also view your order status by logging into your WOUF account.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Do you offer international shipping?
Absolutely! We ship to over 50 countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your destination.